01
The challenge
A high-net-worth individual had partially lost their hardware wallet recovery phrase, with only 18 of the 24 words still available. The wallet contained approximately $1.2 million in various cryptocurrencies.
Account Recovery
Hardware Wallet Seed Recovery
When a client lost access to their hardware wallet containing significant assets, our specialized team utilized secure recovery techniques to restore complete access without compromising security.
High Net-Worth Individual100% recovered
Client type
High Net-Worth Individual
Asset value
$1.2M
Recovery rate
100%
Resolution time
7 days
02
Our solution
Using our proprietary seed phrase reconstruction methodology, we created a secure environment to systematically test possible combinations for the missing words. This was done using specialized equipment in an air-gapped setting.
03
The result
Within a week, we successfully recovered the complete seed phrase and restored full access to the client's assets. We then helped transfer the assets to a new secure wallet with a properly backed-up seed phrase.
Private & confidential